A DENTIST practice say they have 'addressed all the issues' after being criticised by an inspector.
Smith Coleman & Holloman and David Holloman Dentistry in Hight Street, Bromyard, were found to not meet the required standard of administration and told to improve by the Care Quality Commission (CQC) in a report released this week.
An inspection carried out in December found that the practice was clean, staff received appropriate training and had the recommended medicines and equipment needed for dealing with medical emergencies.
The report concluded that the practice was safe, effective, caring and responsive.
However, the CQC stated that improvement was required in the 'leading of the practice'.
The report said: "The practice had policies, procedures and some risk assessments to help them manage the service but these were not comprehensive or regularly reviewed to ensure they were up to date.
"Some were not fully tailored to reflect the specific circumstances at the practice. There was no fire risk assessment."
The report identified regulations which were not being made by the practice and said that they must ensure systems are in place to monitor and improve the quality of services and assess and mitigate the risks to the health, safety and welfare of patients.
Also that they must ensure effective governance arrangements for the day to day management and administration of the practice.
"This includes procedures to review the practice’s arrangements for receiving and responding to patient safety alerts, recalls and rapid response reports issued from the Medicines and Healthcare products Regulatory Agency (MHRA) and from other relevant bodies such as Public Health England (PHE)," added the report.
In response David Holloman, registered manager at David Holloman Dentistry said: "We have been concentrating on looking after our patients and there was obviously bits of paperwork which should have been done but hadn't.
"We thanks CQC for their comprehensive report and have addressed all the issues. Everything raised in their report has already been dealt with."
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