A LEA resident was left frustrated after council workers informed her that potholes in her lane had been filled in, when they were still there.

Erica Melton lives in Lea Bailey Hill near Ross-on-Wye and regularly has an issue with reporting potholes to Herefordshire Council.

She reports them directly to the council only to then see them marked as fixed on the council's website, when in fact they are still there.

She said: "There are five or six houses up here. We have all reported it but they keep marking it as fixed.

"Balfour Beatty said to me they had photographic evidence that it had all been fixed.

"It is still within the Herefordshire boundary. It is still on the map."

She had to send her own photographic evidence to the council to show they had not been fixed.

After at least a three-month delay the potholes have now been fixed but Erica dreads the day when more potholes appear.

She said it is not the first time there has been a delay and last time she had to complain to the ombudsman.

The potholes were so deep that the traction light came on on her car when she drove up the lane.

One half of the road belongs to Gloucestershire County Council, the other to Herefordshire.

Erica added: "If you ring Gloucestershire council they come out within a matter of days."

A Herefordshire Council spokesperson said: “Herefordshire Council maintain 195 metres of East Dean Hill, up to the Gloucestershire border and several defects in the vicinity were repaired on August 10. Additional defects were repaired on September 14.”