Herefordshire households could see some reductions on future water bills after a water company that supplies the county received a heavy fine for missed targets.
Welsh Water has been fined £8 million by industry regulator OFWAT it has been announced.
It is one of 11 providers who have failed to meet targets on matters such as water treatment works compliance, pollution incidents and internal sewer flooding across 2021 and 2022 and will have to reduce customer bills accordingly.
Between them, these companies will be rebating customers almost £150 million pounds through a reduction in bills.
RELATED NEWS:
- Work starts as homes in Herefordshire village hit by sewer flooding
- Herefordshire group speaks out on 'distressing' pollution in Wye catchment
These decisions will affect households bills in 2023-24.
This news comes after Welsh Water made the announcement that it was set to start work on a £500,000 project to help cut down on sewer flooding in Ewyas Harold.
The company will be undertaking work which they say will help remove the infiltration of ground water into the sewer network of the village.
A spokesperson for Welsh Water said: "Sewer flooding is unacceptable and we treat all cases with the highest priority.
"We prioritise our investment for potential flood alleviation schemes depending on the severity and frequency of flooding."
OTHER NEWS:
- Latest updates: police in drugs raid at Hereford home
- Hereford riverside sex attack: rapist jailed for life after abducting young mum
- Latest updates: Hereford nurse Lucy Letby goes on trial accused of baby murders
David Black, chief executive officer for Ofwat, said: "When it comes to delivering for customers, too many water companies are falling short, and we are requiring them to return around £150m to their customers.
"We expect companies to improve their performance every year; where they fail to do so, we will hold them to account.
"The poorest performers, Southern Water and Thames Water, will have to return almost £80m to their customers.
"All water companies need to earn back the trust of customers and the public and we will continue to challenge the sector to improve."
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel