THERE are no plans to close the ticket offices at Hereford and Leominster railway stations despite proposals to shut the majority of them in England. 

According to the Rail Delivery Group (RPG), there is set to be a mass closure in England, aimed at modernising customer service.

The move is being driven by the government's pressure on the rail industry to save money due to the revenue decline caused by the Covid pandemic.

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However, Transport for Wales (TfW) has reassured people in Herefordshire that it does not plan in closing its offices. 

Marie Daly, Chief Culture and Customer Officer at TfW, said: "The Welsh Government and TfW are not in scope of the ticket office announcement made by the Department for Transport train operators in England. 

"We do not have any plans to reduce the number of staff at our stations and we will continue to work in a social partnership with our trade unions as part of regular dialogue on how we deliver the best possible service to meet the needs of our customers. 

"TfW does not plan to make similar wholesale changes to ticket offices in Wales, to the ticket offices that we manage in England (Chester, Hereford, Leominster, Runcorn East, or Shrewsbury) or to the ticket offices operated by our retail agents." 

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