I AM writing to highlight the proposed closure of rail ticket offices that will have a devastating impact on blind and partially sighted people’s ability to travel independently, stopping people getting to work, health appointments, and seeing and visiting friends.


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Ticket offices are not just about selling tickets.

They provide a reliable first point of contact for many kinds of staff assistance such as arranging sighted guidance through the station and safely on to the train, to advising on any changes to journeys.

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These proposals must be scrapped.

Mike Jefferis

Hereford