A HEREFORD store has won praise for its awareness of guide dog owners.

Visually impaired residents Tony Doverman and Jeanette Rose were joined by their dogs Robbie and Beth in presenting Marks & Spencer with a Dog Star Award.

Mr Doverman said: “This store has made a proactive approach to visually impaired people in Hereford by allowing it to be opened after hours to allow VIP cane and dog users access to the store.”

Alan Brooks, chair of award promoters Assistance Dogs UK, said: “By highlighting good practice, we hope it will become the norm.”

For more details visit assistance dogs.org.uk