TRANSPORT For Wales, which runs trains through Herefordshire, has been criticised after a new survey found out which place in the UK had the worst services.
Welsh Conservative shadow minister for transport Natasha Asghar said Transport for Wales, owned by the Welsh Government, had consistently failed to address the problem of overcrowding.
A YouGov poll of 55,000 adults seen by the PA news agency found that those in Wales rated their local train services worse than any other area in Britain.
It suggested that 22 per cent of Welsh residents thought rail provision in their area was bad.
Some 11 per cent responded that they did not have any local train services, while 22 per cent said services are good.
Welsh Conservative shadow minister for transport Natasha Asghar said: "The results of this YouGov poll sadly come as no surprise for people living in Wales.
"Transport for Wales, which is owned by the Welsh Labour Government, has consistently failed to address the problem of overcrowding on Welsh trains which is becoming more frequent.
"As shadow minister for transport I have regularly called for more carriages to be put on trains and for action to be taken to address the regular delays and cancellations to services that cause anger and frustration to commuters.
"It is clear that nothing has improved since Welsh Labour nationalised the railway, despite them saying it would protect services and deliver improvements to infrastructure, which is grossly disappointing to me and train users all across Wales."
Transport for Wales, which runs services from South Wales through Hereford, Leominster and Ludlow to Manchester and North Wales, said it was investing in services.
It runs the majority of trains in Wales, where people criticised the services.
A spokesperson said: "Transport for Wales has started implementing an investment programme that will transform transport in Wales and the Borders, including an £800 million spend on brand new trains to run throughout the network.
"TfW is also developing metro schemes in North, West and South Wales which will provide more integrated transport networks for the people of Wales and improve connectivity."
The survey indicated that other regions with low satisfaction ratings include Scotland (19 per cent think services are bad), Yorkshire and the Humber (18 per cent bad) and the North West (18 per cent bad).
Government plans to scrap and downgrade rail investment in the North sparked outrage last week.
The Department for Transport announced that the eastern leg of HS2 will not be built between the East Midlands and Leeds.
It also revealed that Northern Powerhouse Rail – a scheme to boost east-west rail connections across the North – will only involve new lines in some areas, with improvements to existing infrastructure elsewhere.
The YouGov survey suggested that people in London are the least likely to say their services are bad (10 per cent).
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